Version 0.9 (draft) · Updated 15 August 2026 · Pending legal review
This policy is in draft and is being finalised with qualified Ugandan legal review. The terms that govern your trip are the ones issued in writing with your quotation and booking confirmation, which you will always receive before any money is payable.
Your booking confirmation states the total trip price, the deposit due, the outstanding balance and the final payment deadline. Payment arrangements are confirmed with you directly, online payment is not yet enabled on this website.
A payment is treated as received only once it has been verified against an actual transaction. We do not mark a booking as paid on the basis of a payment confirmation screen alone. If there is ever a discrepancy, we will investigate it with you rather than guess.
Prices may be shown in more than one currency for convenience, and any conversion displayed on this website is indicative only. Your booking and invoice are issued in the agreed currency.
The amount that ultimately leaves your account may differ because of your bank's exchange rate, payment provider fees or international transaction charges. The final payable amount in the booking currency is always shown before payment.
When online payment is introduced, we may use a third-party payment provider to process it. That provider will have its own terms and privacy policy, and card details are handled by the provider rather than by us.
Where a balance is not paid by the stated deadline, supplier reservations held for your trip may be released, and cancellation charges may apply. We will always contact you before that happens.
